CANCELLATION POLICY

24 HOUR CANCELLATION POLICY If the scheduled booking service is cancelled 24 hours prior to the scheduled booking service the client will be refunded the full deposit amount. However, if cancellation does occur within the 24 hours not prior of the scheduled booking, the client will be charged 50% of the booked service. I do give a 5 minute grace window of the booking service. Anything that is over the 5 minute grace window depending on the booked service I (the provider) will decide if the client will need to reschedule her/his scheduled appointment and will be responsible for paying the 50% of the service that was booked. For first time clients! PLEASE, arrive 5 minutes before your scheduled service to fill out consent forms. This way it does not fall into your time of the scheduled service. Mana Skin Essentials is located inside the Sola Salon Suites in Carlsbad. Please text me when you arrive. I will meet you at the front and escort you into the salon. Our doors remain locked to the general public.